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Listed ten days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
10d ago
Listed one day ago

This is a Full time job

subClassification: Tutoring
classification: Education & Training
  • 持有相關高級文憑或同等學歷,並具有三年與商業及零售服務有關的工作及 / 或教學經驗
  • 向殘疾人士教授電腦應用、文儀器材操作、零售實務、POS系統操作、禮品包裝、店舖清潔、便利店實務、花店零售實務、花藝製作及其他相關課程,及執行相關的行政工作
  • 編制、檢討及更新課程內容、教學及評核方法
1d ago
Listed twenty two days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
22d ago
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