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Listed seven hours ago

Senior Customer Care Officer (Voice of Customer)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
7h ago
Listed nine days ago

Manager, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
9d ago
Listed fourteen days ago

Data Analytics Manager (Mobile Network)

at Hutchison Telecommunications (Hong Kong) Limited

This is a Full time job

Tsing Yi, Kwai Tsing District
subClassification: Other
Other
classification: Information & Communication Technology
(Information & Communication Technology)
  • A drive & seasoned QA leader in Telco; 4G/5G mobile network knowledge
  • Perform Data Analytics on network quality performance, drive improvement plans
  • A proactive team player with excellent analytical & problem-solving skills
14d ago
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