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Listed two hours ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
2h ago
Listed twelve days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
12d ago
Listed thirteen days ago

This is a Full time job

subClassification: Product Management & Development
classification: Marketing & Communications
  • Provide marketing and distribution support function on campaign management
  • Plan and implement channel product & marketing and sales promotion activities
  • With Bancassurance experience is an added advantage
13d ago
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