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Listed seven days ago

Senior Customer Care Officer (Voice of Customer)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
7d ago
Listed seven days ago

Senior Customer Care Officer (Quality Assurance and Training)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree in Business or related disciplines
  • 5 years’ exp. in recruitment, training, quality assurance and staff engagement
  • Develop recruitment strategies to attract and select qualified candidates
7d ago
Listed twenty three days ago

Customer Service Agent (Reservation Team)

at The Hongkong and Shanghai Hotels Limited

This is a Full time job

Tsim Sha Tsui, Yau Tsim Mong District
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Demonstrate and maintain up to date knowledge of all Peninsula Hotels'...
  • Process reservation bookings via incoming calls, emails and wholesalers in...
  • Collaborate with internal departments to ensure important requests from...
23d ago
Listed twenty nine days ago

Complaint Case Officer, Health Bureau (HK $36K; Contract-based)

at Hitech Personnel Agency Co Ltd

This is a Full time job

Central and Western District
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor Degree of Communication, language studies, or public administration
  • 5 yrs experience in customer service, complaint handling, public relations
  • Telephone etiquette and interpersonal skills required
29d ago
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