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Listed six days ago

Manager, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
6d ago
Listed eight days ago

Associate Manager - Customer Services (6-month Contract)

at CLP Power Hong Kong Limited 中華電力有限公司

This is a Contract/Temp job

Sham Shui Po, Sham Shui Po District
subClassification: Business/Systems Analysts
Business/Systems Analysts
classification: Information & Communication Technology
(Information & Communication Technology)
  • Degree holder or above in Computer Science or a related discipline
  • Business Analyst/ Project Manager certification
  • Experience in retail applications for CS, CRM and call centre solutions
8d ago
Listed twenty seven days ago

Senior AI System Analyst

at NCSI (HK) Limited

This is a Full time job

Tai Koo, Eastern District
subClassification: Networks & Systems Administration
Networks & Systems Administration
classification: Information & Communication Technology
(Information & Communication Technology)
  • Design, develop, and deploy an on-premise large language model (LLM)
  • Implement classification models like email, sentiment and case classification
  • Develop a chatbot using Retrieval Augmented Generation and LLM
27d ago
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