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Listed seven hours ago

Manager, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
7h ago
Listed fourteen days ago

Senior Officer / Officer, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Handle and resolve customer enquiries & requests in a professional manner
  • 3-5 years Call Centre/Service Centre experience with customer-oriented mindset
  • 5 days work, great team environment, training provided
14d ago
Listed twenty two days ago

Senior AI System Analyst

at NCSI (HK) Limited

This is a Full time job

Tai Koo, Eastern District
subClassification: Networks & Systems Administration
Networks & Systems Administration
classification: Information & Communication Technology
(Information & Communication Technology)
  • Design, develop, and deploy an on-premise large language model (LLM)
  • Implement classification models like email, sentiment and case classification
  • Develop a chatbot using Retrieval Augmented Generation and LLM
22d ago
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