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Listed six hours ago

Manager, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
6h ago
Listed one day ago

Senior Customer Intelligence Specialist (Permanent/ 2-Year Contract)

at CLP Power Hong Kong Limited 中華電力有限公司

This is a Full time job

Sham Shui Po, Sham Shui Po District
subClassification: Strategy & Planning
Strategy & Planning
classification: Consulting & Strategy
(Consulting & Strategy)
  • 5+ years' experience in payment collections and relevant processes
  • Strong analytical skill with knowledge of data analytic and visualisation tools
  • Collaborating with multiple stakeholders for project implementation.
1d ago
Listed eleven hours ago

Assistant Manager - Customer Relationship Management (Digital Analytics)

at New World Development Co Ltd

This is a Full time job

Central, Central and Western District
subClassification: Direct Marketing & CRM
Direct Marketing & CRM
classification: Marketing & Communications
(Marketing & Communications)
  • User Experience Optimization, CRM, UIUX
  • Lead the project management for Web/ App tagging ,analytics
  • Conduct quality assurance on all the tracking implementation and data pipeline
11h ago
Listed six days ago

Senior Customer Care Officer (Voice of Customer)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
6d ago
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