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Listed one hour ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
1h ago
Listed two days ago

This is a Full time job

subClassification: Compliance & Risk
classification: Banking & Financial Services
  • Manage business operational risk related to investment products
  • Formulate/ execute periodic and ad hoc internal control assurance plans
  • Review Risk and Control Self-Assessment (RCSA) to identify key risks
2d ago
Listed six days ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
6d ago
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