- APAC Regional Role
- 4+ Years Experience in Customer Experience Mgmt
- Strong Career Development Prospects
- Carry out cold calling into new potential clients
- Understands how business decisions are made.
- Sets clear expectations and consequences.
- Forecast workload, arrange manpower
- 6 years or above customer service experience
- Handle and ensure customer complaints
- Develop & maintain w/ relationship with client
- cross-class account handling; deliver solutions
- 4 years in managing global insurance programme
- At least 3 years related exp. in similar position
- Handling guests’ complaint professionally
- To analysis the business situation
- Competitive salary, full medical and dental
- Salary review and discretionary bonus each year
- A great stepping stone to client-side for CRM role
HK$25k - 30k /month (negotiable)
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