We are a subsidiary of a global leading international organization specializing in travel and lifestyle clubs' membership.
For the expansion of our Asia Pacific office based in Hong Kong, we are now looking for a high caliber candidate to fill the position.
jobsDB Ref. JHK100003004992937
This role will provide technical and administrative support in both English & Mandarin for our proprietary registration system implemented across Asia Pacific and China to our Lounges & Airport VIP partners.
Report to Manager in the Lounge Management Team to:
- Provide administrative support to our partners including card reader replacement support, record of visits vouchers/paper rolls supplies; follow-up on monthly billing and lounge/airport VIP related issues
- Prepare weekly/monthly reports, update system & records
- Prepare training documentation
- Perform inventory tracking
- Perform ad-hoc project as assigned by supervisor
- Responsible for contacts with our lounges & airport VIP partners on mobile device and card reader setup and installations
- Responsible for training personnel and communicate clearly and concisely how the installed devices functions
- Ensure the system performance through routinely monitoring and troubleshooting. Resolve issues over the phone or via remote access in a timely manner.
- Holder of Diploma/Degree in Administrative Management or related discipline
- At least 2 - 3 years' working experience.
- Good working knowledge and IT experience supporting Microsoft Windows XP, 7 and 8 and 10 and MS Office.
- Good command of written and spoken English and Chinese. Fluent Mandarin speaking is a must. Additional language ability is preferred.
- A team player with analytical and problem solving mind, self-motivation, good interpersonal skills.
We offer attractive salary, provident fund, medical scheme, 5-day week work and other fringe benefits. Please state current and expected salary in your resume. Please visit our website www.prioritypass.com for more information.
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