HKT (SEHK: 6823) is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sales, outsourcing, consulting, and contact centers.
HKT offers a unique quadruple-play experience in Hong Kong delivering media content on its fixed-line, broadband Internet access and mobile platforms jointly with its parent company, PCCW Limited.
HKT also provides a range of innovative and smart living services beyond connectivity to make the daily lives of customers more convenient, whether they are at home, in the workplace, or on the go.
Assistant Customer Service Officer (Order Management Team) (Ref no.: CCS-ACSO-OM)
jobsDB Ref. JHK100003004999855
Employer Ref. CD3801474865-006
To be responsible for customer order processing including data input of customer order and follow up the progress
Provide administration support to the order management department
Handle telephone/email enquiries from internal customers
Form 5/ DSE or equivalent with 1 years working experiencein service industry is preferred
Good communication in both spoken and written English and Chinese
Proficient in Chinese and English Word Processing
Customer oriented, pleasant and hard-working
- Candidates with more relevant experience in Telecommunication industry will be considered as Customer Service Officer
If you have the desire for an exciting and rewarding career, please send us your resume, quoting the reference number, your present and expected salary by post, email or fax to the Human Resources Department.
Post: HR-ENGINEERING, 13/F, Lai Chi Kok Engineering Center, 4 Yuet Lun Street, Lai Chi Kok, Kowloon.
Fax: (852) 2962 5605
For more information on other job opportunities of PCCW, please visit our website at http://www.pccw.com/Careers/Job+Opportunities+%26+Application/Current+Opportunities?language=en_US PCCW is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies ( http://www.pccw.com/staticfiles/PCCWCorpsite/Terms%20of%20Use/Privacy%20Policy%20Statement/8.1_PCO_POL_02e_Privacy_Policy_Statement.pdf), a copy of which will be provided immediately upon request.