Our company markets and sells products of electrical home appliances. These include air conditioner, refrigerator, washer, dehumidifier, small home appliances, personal care products, LCD projector, etc. Extensive technical support services are also offered for these products. We are now looking for high calibers to join our company.
Assistant Customer Services Officer
jobsDB Ref. JHK100003004995425
Employer Ref. CSG 20170113
- Handle and follow up repair order and customers’ enquiries
- Handle customers’ complaint in a professional manner
- Handle administrative tasks in Service Department
- Diploma or above in any disciplines
- Minimum 2 years of solid Customer Service Hotline Experience (Experience in Electronic Industry is preferred)
- Good command of spoken and written English, Cantonese and Mandarin
- Proficient in PC Knowledge in MS Office, Chinese word processing (Chongjie / Quick)
- Detail-minded, self-motivated, strong interpersonal and communication skills
- Being customer-focused, people-oriented, patient, cheerful and positive
- High emotional maturity and able to work under pressure
- Immediate available is preferred
Interested parties please send full resume with present and expected salary to HR Manager by clicking "APPLY NOW".
Personal data provided by job applicants will be treated in strict confidence. All information will only be used for recruitment related purpose.
Visit us at www.hitachi-hk.com.hk for more information.