A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Assistant Global Markets Operations Manager
jobsDB Ref. JHK100003004830132
Service Delivery - Global Markets Operations
Hang Seng's Service Delivery is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units.
Should you join our Service Delivery, you will focus on delivering excellent services through teaming up with fellow colleagues, business partners and Group Services Centers. You will work closely with our branch staff, relationship managers, product owners and IT teams. You will be developed with skills and mindset for process ownership, quality and risk management, high performance coaching, adaptive operating model and effective cost management.
We are currently seeking a high caliber professional to join our department as Assistant Global Markets Operations Manager.
Ensure proper operation of various Global Markets products traded with interbank / corporate customers, including collateral management, data maintenance, deal matching, affirmations / confirmations, events processing, settlement, reconciliation and custody operations
Design and implement operational procedures complied with internal guidelines and relevant regulatory requirements
Participate in the development, testing and implementation of relevant investment product launch and system enhancements
Diploma or above in related discipline
At least 2-5 years of working experience in back office operations with good knowledge of global markets products preferred
- Fresh graduates are welcomed
Strong self-motivation, attentiveness to details , with good communication and interpersonal skill
Willingness to work on flexi-hours and public holidays
Proficiency in both English and Chinese, with strong computer skills preferred
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
(Candidates with less experience will be considered for the position of Global Markets Operations Officer.)
To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : www.hangseng.com and send your resume by clicking "Apply Now", quoting the job reference: Job Application for Assistant Global Markets Operations Manager for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.
All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.