A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Assistant Product Development and Customer Analytics Manager
jobsDB Ref. JHK100003004835811
Consumer Assets – Secured Loans Department
Hang Seng's Secured Loans business provides customized and smart financial solutions to customers through a wide range of secured loan products, including mortgages and secured overdrafts.
As one of the Hong Kong's leading mortgage banks, we help smooth the path to home ownership for customers by offering innovative, timely and comprehensive mortgage products and services that allow homebuyers at all levels to fulfill their home-buying dreams. We continue to develop innovative mortgage products and services.
We are currently seeking high caliber individual to join our department as Assistant Product Development and Customer Analytics Manager.
- Responsible for product development and enhancement of secured loans products
- Work with various internal and external counterparts on new product launch, marketing campaigns and system enhancements
- Conduct analysis to identify market trends, customer behaviours to formulate product and portfolio strategies
- Launch marketing campaigns to promote the secured loans products and drive more business to the Bank
University degree in Business Administration / Marketing / Accounting & Finance discipline
- Fresh University Graduates will also be considered
Minimum of 3 years' banking experience, with exposure to secured lending business is an advantage
Strong self-motivation, with the ability to work independently
Good communication, interpersonal and analytical skills
Proficiency in both English and Chinese
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : www.hangseng.com and send your resume by clicking "Apply Now" for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.
All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.