Call Centre Supervisor
CORDIS, HONG KONG (formerly Langham Place, Mongkok, Hong Kong)
jobsDB ref: JHK100003004781652
We are seeking a person who can lead a call centre team in a successful 5-star hotel.
Are you devoted to?
- Supervise the team to provide heart-felt service and memorable experience to our guests
- Assist our guests on the phone and bookings with a cheerful voice
- Conduct up-selling and cross-selling to maximize hotel revenue
Are you vibrant with?
- Related Call Centre service experience
- Good language and communication skills in English, Cantonese and Putonghua
- Able to work cheerfully, follow policies and procedures
Do you have memorable qualities, such as?
- Devoted to the well-being of your guests and colleagues
- Genuine, natural, honest
- Reliable, thoughtful, detailed
- Friendly, caring, seamless, intuitive
“Cordis” means HEART in Latin. We look after our colleagues with HEART:
- Open culture: You like to express yourself, we like to listen
- Agile career opportunities
- Global growth opportunities with 35+ new hotel openings in pipeline
- Free duty meals
- Free staff accommodation in overseas hotels
- Life, medical/dental, hospitalisation insurance, and more
If you are the person we’re looking for, please contact us immediately.
Please click apply to send your resume; or, complete our online application at http://www.cordishotels.com/en/hong-kong/careers/.
Personal data collected will be treated in confidence and used for recruitment purposes only.
555 SHANGHAI STREET, MONGKOK, KOWLOON, HONG KONG
T (852) 3552 3073
F (852) 3552 3079
Cordis Hong Kong (formerly, Langham Place Mongkok Hong Kong) is the flagship of the new hotel brand, Cordis Hotels and Resorts.
jobsDB will send your application for review directly to CORDIS, HONG KONG (formerly Langham Place, Mongkok, Hong Kong)
About CORDIS, HONG KONG (formerly Langham Place, Mongkok, Hong Kong)
ABOUT CORDIS, HONG KONG
Cordis, Hong Kong, is the new, upscale global hotel brand managed by Langham Hospitality Group, that reflects the essence of hospitality: being devoted to our guests’ needs and well-being. Cordis derives its name from the Latin term meaning “heart” and with that, we offer genuine heartfelt service.
We are at the heart of it all.
Devoted. Vibrant. Memorable.
OUR WINNING ACCOLADES
Michelin-starred Restaurant – Ming Court since 2009
Gold Award Winner of Outstanding Knowledge Management Project Award 2010
Hotel Club - Most Outstanding Art Hotel 2012
TTG China Travel Awards 2013 - Best Business Hotel in Hong Kong
TripAdvisor Traveller’s Choice 2013 - Top 25 hotels in China