A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Card Products Officer
jobsDB Ref. JHK100003004780735
Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.
We have over 20 card products, including generic credit cards, co-branded credit cards, affinity cards and commercial cards, and are one of the leading credit card issuers in the market. We are dedicated to offering customers superior credit card services and loyalty schemes, with an aim of enabling customers to get the most out of their day-to-day spending.
Should you join our Unsecured Loans business, you will have the opportunity to formulate marketing and product development programmes; participate in developing sales and credit strategies, operations and customer services; and gain the experience and exposure needed to become an all-round professional in consumer credit.
We are currently seeking a high caliber professional to join our department as Card Products Officer.
Co-ordinate with internal departments and external business partners or vendor for soliciting their support or answering their enquiries
Provide administrative support to teammates and supervisor upon request
Participate in User Acceptance Test (UAT) of system development / system enhancement
Prepare reports and other ad hoc reports as assigned
Form 7 / HKDSE or above
Minimum of 3 year’s relevant experience, preferably with exposure to marketing / card business
Good team-player, with strong attentiveness to detail
Good communication and interpersonal skills
Sound knowledge of PC application software such as MS Word, Excel and PowerPoint
Proficiency in both English and Chinese
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : www.hangseng.com and send your resume by clicking "Apply Now" for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.
All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.