Trouve Executive Limited
Trouvé Executive is a professional recruitment consultancy specialising in executive and management search. We operate across a wide range of sectors, recruiting on behalf of many reputable employer clients. We built our reputation on delivering exceptional level of service and outstanding results.
Client Development Manager - Luxury Fashion
jobsDB Ref. JHK100003004830683
Our client, a European luxury fashion brand, is now looking for Client Development Manager to join their team in Hong Kong.
- To ensure the store is run in a smooth way and always exceed customers' expectation
- Plan and arrange daily one-on-one client appointments with sales team.
- To exceed client's expectation through arranging special VM set up in the store before each appointment, provide appropriate F&B for each client and offer tailored personal service to each client. Provide strategic direction for recruiting and retaining VIP.
- Based on company’s vision, to provide a strategic direction to build customer loyalty and develop the brand as a service centric destination of excellence that sets the benchmark for others to follow
- Develop new sources of clientele, new in-store monthly events and programs with internal team to ensure on-going clientele interest and participation.
- Offer client development skill training to sales team
- Establish new tools to help sales staff to keep track of clients buying preference; special dates for celebration; activities attended and personal detail
- Help sales team to establish a yearly activity plan to keep frequent contact with Elites and VVIC
- Minimum of 6 years sales/servicing experience in a luxury retail industry
- Good understanding of high value client
- Good market knowledge and ability to develop clients relationship
- Good communication, presentation and interpersonal skills
- Proactive, self-motivated and able to work under pressure
- Good command of English and Chinese (Cantonese and Mandarin)
Please send your detailed CV (includes expected Salary) in MS Word format
All information provided will be treated in strict confidence and used solely for recruitment purposes; only short-listed candidates will be notified.