AI|ANSECO is a consumer products testing laboratory specializing in children’s products, branded merchandise, hardlines and textiles, with operating laboratories in the US and Hong Kong.
We have decades of experience in the consumer products industry@colon we know testing, and the regulations and standards that drive it. Our mission is to deliver exceptional service to our clients by carefully listening to their needs, providing reasonable solutions, and delivering on those solutions quickly and informatively.
AI|ANSECO is part of the AsiaInspection Group, an accredited quality control provider, offering product inspections, supplier audits programs, and laboratory testing to global brand and retailers in 77 countries.
If you are looking for truly international exposure in a team where you will have a visible impact, join us!
At AI|ANSECO, our values guide our actions and interactions with one another. 'Clients First', 'Integrity' and 'Simplicity' are 3 of the 8 values our employees share. Please read more at http://www.asiainspection.com/corporate-values and make sure you share these values before applying.
What We Offer
We are a fast growing company and our wealth is our people. We provide benefits that take care of you including attractive compensation packages that reward performance. At AI, find the opportunity to really make an impact and grow in a fast-paced and multicultural work environment!
Client Service Representative
jobsDB Ref. JHK100003004781101
What You Will Do
Based in Hong Kong and reporting to the Program Manager, you will be responsible for coordinating our work with our clients, ensuring a high level of service quality. You will develop and maintain good client relations, while correctly identifying and understanding their needs. Feeling up to the challenge? Apply now!
As our Client Service Representative, you will:
- Handle customer enquiries;
- Prepare quotations and follow-up orders;
- Coordinate work between external and internal clients;
- Ensure all orders are completed on time.
The Skills We’re Looking For
- Diploma/degree in any discipline; technical disciplines (Science / Engineering) are an advantage;
- 1+ year of working experience; experience in a testing laboratory is an advantage;
- Strong interpersonal and communication skills;
- Good command of English, Cantonese, and Mandarin;
- Self-initiated, independent personality with good teamworking skills.