Miele (Hong Kong) Ltd
Miele is the world's leading manufacturer of high quality domestic appliances, founded in Germany in 1899, it has a long and outstanding history that has today made it into one of the most recognizable and highly-regarded brands in the world.
A family owned business for over 117 years with over 17,000 employees worldwide and its own sales subsidiaries in 47 countries Miele is a truly global company with a very international footprint. It’s continual drive for ever improving standards in quality and innovation has meant that the company is known the world-over for an unfailing commitment to the products it produces and the customers it services.
Miele Hong Kong was founded in 1997 to serve the city's growing demand for high-end household appliances, today it is recognized as the leader in this space and has become synonymous with quality, performance and unique design.
If you are interested in the job, please send your resume to email@example.com
To find out more about us, you are welcome to visit our website www.miele.hk or our page
We are now seeking a well-qualified high-calibre person to join us:
Contract Customer Service Officer (3 months)
jobsDB Ref. JHK100003004991560
Employer Ref. CCSO_jobsdb_Jan2017
- Provide excellent customer servicing at our service hotline and customer counter.
- Handle incoming calls including appointment arrangement, resolving customer enquiries and complaints as well as customer ordering.
- Maintain good customer relationship and introduce company products and services.
- Professionally follow up customer request to ensure customer satisfaction.
- Collect customer feedback for service improvement purpose.
- 3 months contract of employment.
- F. 7 graduate or above
- Min. 3 years relevant work experience
- Customer-orientation personality and team player with good communication skills
- Excellent telephone manner and / or passion to resolve customer problems
- Strong sense of responsibility and able to work under pressure
- Proficient in written and spoken in English, Cantonese and Mandarin