We seek high-calibre individuals to help us expand our business in a dynamic market. This is an excellent opportunity to join a winning team and develop your career through contributing to the success of the Bank.
Counter Service Officer
jobsDB Ref. JHK100003004831676
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 170 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.
We are currently seeking a high caliber professional to join our department as Counter Service Officer.
- Provide quality service through efficient and customer-friendly counter transactions
- Deliver banking services and solutions by understanding customer needs and making appropriate referrals
- Support branch operations and adhere to relevant guidelines and procedures
Associate degree / Higher diploma holder, with at least five subjects at Grade E / Level 2 / "Attained" or above in the HKCEE / HKDSE, including Chinese, English and Mathematics, less academically qualified candidates with relevant work experience will also be considered
Strong service orientation with good interpersonal and communication skills
Self-motivated, attentive to detail, eager to learn with positive attitude
Proficient in both English and Chinese, with ability to communicate in Putonghua an advantage
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
To apply, please read carefully the ‘Note on Collection of Personal Data and Information’ available in the careers page of our Hang Seng website : http://www.hangseng.com and send your resume by clicking "Apply Now" for our processing. You can also visit our website for further details about career opportunities with the Bank. Applicants who are not contacted within one month may consider their applications unsuccessful.
All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.