Customer Administrative Clerk 客戶行政文員
China Mobile Hong Kong 中國移動香港
jobsDB ref: JHK100003004996238
- Process after-sales service orders and transactions via systems
- Handle mobile number porting requests and abnormal cases
- Provide operational support to Customer Service Division
- Perform checking on customer orders provisioning process and resolve system failure cases
- Verify documents for service subscriptions and after-sales service requests, and correct related information
- Filing and input data into relevant systems for statistical purpose
- HKCEE/DSE/HKALE/Diploma or above
- At least 1 year relevant working experience preferably in customer service / telecom industry
- Good knowledge of MS Excel and Chinese word processing
- Familiar with MS Access will be added advantage
- Perform 5 days shift duty(9:00-17:45 / 12:45-21:30), including weekends and public holidays
- Shift Allowance will be provided
Interested parties please send your full resume with current & expected salary by clicking 'APPLY NOW' or fax to 2421-6334.
All personal data provided will be used for consideration of your job application only.
jobsDB will send your application for review directly to China Mobile Hong Kong 中國移動香港
About China Mobile Hong Kong 中國移動香港
Passionate about network, mobile and tele-communication?
Excited to connecting people together through pioneering technologies?
Dedicated to expanding your full potential in the ever-changing and rapidly-growing market?
CMHK is definitely the right wonderland for you.
Being the biggest and one of the most potential telecom operators in Hong Kong, our vision is to build CMHK as a digital service leader in Hong Kong market. Together with our people, CMHK strives to offer superior service experience and to become the preferable digital partner for customers. We are preserving an open environment, cultivating enduring passion towards work, encouraging agilely reaction and building strong team collaboration. At CMHK, we commit to maximizing people’s potential and paving the way toward success for every striver.
We are confident to help you perform at your best and achieve your full potential at every possible angle. Grow stronger, perform better and succeed further with CMHK.