Daikin Airconditioning (HK) Ltd is a subsidiary under the Daikin Industries Limited is the global leader in the manufacturing of air-conditioning systems. With 30 years' establishment in Hong Kong and our services are covering both in Hong Kong and Macau Market.
Being the world's sole manufacturer capable of developing a full line of dynamic products from refrigerants to air-conditioners, Daikin has built a well-established and strong presence in Japan, China, Southeast Asia, Europe as well as North America. Its comprehensive range of products includes sophisticated air-conditioning systems for residential and commercial use.
Customer Service Coordinator
jobsDB Ref. JHK100003004821006
Employer Ref. JDB/CSC/HK/20161019
To achieve our vision and support the next phase in our rapid global growth, we are currently looking for candidates with suitable caliber to join our team.
- Handle incoming phone calls and answer customers’ inquiries by providing concise and accurate information in timely, professional and courteous manner
- Co-ordinate with internal departments of the inspection schedules and customer’s needs about the repairing parts/accessories
- Understand the needs of customers and schedule inspection appointments with customers whenever necessary
- Dispatch inspection order
- Form 5 (HKCEE)/ Form 6 (DSE) graduate or Diploma or above education level
- Good command of both spoken and written English and Cantonese
- Minimum 2 years of working experience in customer service/sales field
- Solid customer service experience in tel-marketing / call centre is preferable
- Experience in SAP system and salesforce system will be advantage
- Assist in the execution of marketing & communication strategies for advertising and promotion programs
- Provide sales administration support to the team
- Handle and follow-up sales enquiries to customers in a professional manner
- Experience in order process and follow up the delivery arrangement
- Positive attitude, self-motivated, attention to details, mature & good communication skills
- Immediate available is preferred
We offer attractive salary and fringe benefit package to the right candidate. Interested parties please send full resume with Expected Salary by clicking APPLY NOW.
Personal data collected will be used for recruitment purpose only and all applications will be treated in strict confidence. Candidates not invited for interview within one month that may consider their applications unsuccessful. The applications will be destroyed by DHK within six months and may refer suitable applicants to other vacancies within the Group.