Customer Service Executive – Call Center (客戶服務主任−熱線中心)
TNG (Asia) Limited
jobsDB ref: JHK100003004917927
- Handle customer enquiries and complaints in a professional and timely manner to achieve service excellence. (hotline, social media and email
- Work with internal departments in handling customer cases.
- Maintain system records, system logs.
- Form 5 or above.
- 1-year customer service experience, preferably in banking or IT industries
- Self-initiated and customer oriented with good interpersonal skills.
- Good command of both spoken and written Chinese and English, Mandarin/Putonghua will be a plus.
- Basic computer usage skills.
- Fresh graduates are also welcome.
- 5 working days per week (Mon- Sun shift duty, public holiday-shift duty)
- 8 working hours per day
- Medical scheme, fresh and modern working environment
- Office location: North Point
Interested applicants please provide your detailed resume stating your current and expected salary to us by clicking “Apply Now”
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jobsDB will send your application for review directly to TNG (Asia) Limited
About TNG (Asia) Limited
Touch N Go - The Next Generation Mobile Payment
We are dedicated to providing our user with the payment solutions and services that they need to achieve more each and every day on mobile. Based in Hong Kong, TNG Asia specializes in providing value-added services in eBanking, Mobile Wallet, eCoupons and CRM Loyalty services to Enterprises. Our footprint is around the Asia countries.
Sell On the Go, Sell In Store, Sell Online, we are a truth O2O Specialist.
With its mission to provide superior payment and information technology solutions for enterprise customers, TNG is always looking for talented leaders and contributors to join us, especially software architects, software engineers, data architect and database engineers. We extremely value quality, integrity, innovation, specialization and satisfaction. Please send us your resume if you would like to work with a global team of experts and hold the same values as we do.