jobsDB ref: JHK100003004915174
Employer Ref. 3706550/001
Excellent opportunity to whoever interested in high end fashion industry. Golden chance to join a multi-national brand in luxury fashion retail for a customer relations management role.
Headquartered in Europe, our client is one of the most renowned fashion brands. They are now looking for a passionate about fashion with good mentality person to join the CRM team.
- Answer daily phone calls and email queries from customers
- Communicate with both internal and external parties in order to solve customers' complaints and enquiries
- Provide excellent customer services in respect of the Group standard and guidelines
- Prepare analysis, report for the call center
- Identify business opportunities
- Update job knowledge by studying new product descriptions
- Document all call information according to standard operating procedures
- At least 3 years retail operation or customer service experience, with luxury brand experience is an advantage
- Knowledge on PABX (Telephone System) is an advantage
- Independent and able to work under pressure
- Good team player and customer-oriented
- Excellent communication, presentation and problems solving skills
- Fluent in both verbal and written in English and Chinese (Cantonese and Mandarin)
- Familiar in computer operation with accurate and efficient data entry skills
The company is offering a great chance to be exposed to the industry of high end fashion with dynamic culture, as they are well developed international company with world known reputation, they would like to provide the right candidate with an excellent remuneration package to join their prestige team.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Anna Wong on +852 3602 2447.
About Page Personnel
In 2010, Page Personnel was launched in Hong Kong, complementing the Michael Page offering. Recruiting across the full range of junior roles, we join an international network of Page Personnel offices. As part of the Page Group, we are able to leverage on over 30 years of international recruitment experience and expertise. This has enabled us to deliver the results that you want - the best employees available quickly and with minimum fuss.
So if you're looking to take your career to the next level, visit www.pagepersonnel.com.hk