ExcelNet was established in the 1980 and is a leading HR Solutions Management Company with its operations in Hong Kong, China and Singapore. Most of our clients are banking & financial industry, Insurance, global corporations, listing companies and government departments. We commit to work with our clients in partnership to create competitive advantages. It is our great honor to endeavor contribution and awarded “Caring Company” since 2005.
Customer Service Officer
jobsDB Ref. JHK100003004992949
- Provide professional Customer Service via email / telephone
- With closely with internal parties to handle customer comments, feedback or complaints
- Liaise with other teams to solve customer's problems in a timely manner
- Handle relevant procedures on customer database maintenance in related system
- Diploma or above with at least one year working experience in Customer Services
- Detail and positive minded, good interpersonal an dcommunication skills, service oriented
- Good communication in both English, Cantonese and Putonghua
- Proficiency on PC with good reporting skill is not essential but preferable
- Immediate availability is highly preferred
- Canidate with higher caliber will be consider for the post of Senior Customer Services Office
Interested candidates please send your FULL RESUME with DATE OF AVAILABILITY, PRESENT/LATEST and EXPECTED SALARY by clicking "Apply Now".