BRAVO is one of the Hong Kong’s leading recruitment consultancy since 1993. We specialise in servicing all levels of employment on a permanent and temporary basis. Our reputation is gained through our careful, effectiveness and accurate method of pre-selection of candidate to assure the various requirements of our clients.
Our client is a leading Insurance company located at Quarry Bay or TST urgently seeking for the following position:
Customer Service Officer x 5 posts ($16-18K)
jobsDB Ref. JHK100003004780723
- Form 7 or above with 2 years of experience in Customer Service or Call centre
- Good written/spoken English/Chinese, fluent in Mandarin is a must
- Coordinate with relevant parties to obtain and evaluate all relevant information to response to customers’ enquiries, concerns and requests about insurance products and services by making outbound calls; follow up with insurance consultants if necessary
- Ensure all outbound calls in compliance with the regulatory and internal requirements by following operation procedures. To identify and resolve customer dissatisfaction and find out an effective solution to minimize any business risks; assist in improving operational efficiency and organizational effectiveness
Interested parties, please contact Ms WONG or Ms CHENG at 2881 6923 during office hours or email your CV by clicking 'Apply Now' or fax your resume to 2576 8026. All the personal data collected will be used for recruitment purpose only.