- Multinational working environment
- 5 days work (9AM to 6PM)
- Young & energetic culture
My client from the professional services industry is seeking to hire an energetic Customer Service Specialist (IT Support responsibilities) to join their growing business. Ideal candidate will have fluent communication skills in English, Cantonese and Mandarin. My client is open to meet with fresh graduates who has previous internship experience.
- Provide support and troubleshooting on desktop related issues
- Set up video & audio conferencing for colleagues when required
- Manage end user request on the ticket management system
- Keep track of hardware inventory and hardware rental tracking
- Provide training to end users on new IT technologies
- Help deploying local and regional projects
- Bachelor’s degree from a top tier university with at least 1 year working experience customer servce or in supporting end users in an office environment
- Fluent communication skills in English and Chinese (Cantonese & Mandarin) is a must
- Familiar with Microsoft Windows 10, MS Office Applications, Video & Audio Conference setup and more.
- Strong problem solving skills with ability to prioritize tasks
- Immediately available is highly preferred
If you are interested in finding out more about this career opportunity, please email your resume to Jenny Tse, enquiries@ charterhouse.com.hk Tel: (852) 3151 1300 Web: www.charterhouse.com.hk