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Customer Services Officer (Phone Banking ,Credit Card ,fresh graduates welcome)(Ref: GTS_MP)
jobsDB Ref. JHK100003004832005
Employer Ref. 1348
A large bank urgently requires following high calibre to join their team:
Reporting to the Manager, you will be responsible for answering customer enquiries and handling complaints. To deliver consistent quality services to our customers, you are required to perform shift duty from Monday to Saturday.
To meet the challenge, you should have the following qualifications and attributes:
- Secondary education
- With minimum 2 years’ relevant experience preferably in banking or credit card industry
- Excellent telephone manner and customer servicing skills
- Good command of spoken Cantonese and English, Mandarin preferred
- Proficient in MS Office applications
- Willingness to work on shift basis
Working hours: 5 days per week and 9 hours shift per day between 9am-10pm (Mon-Fri) / 9am-5:30pm (Sat)
Candidate with less experience or fresh graduate will also be considered for Customer Services Representative
Our client offers attractive remuneration package to right candidates. Interested parties please send full resume with present and expected salary to us.
(Data collected will be used for recruitment purpose only)