Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.
Our client is a Local Telecom Company . To cope with their business expansion, they are seeking for a Customer Service Officer to provide support to their Customer Care Team.
Customer Services Officer- Airline / Cruise (5 days work)
jobsDB Ref. JHK100003005146010
- Provide best class quality service to club members in order to satisfy the needs and retain loyalty
- Provide excellent service including fare quotations, reserving flights and answering general enquiries
- Handle requests promptly, accurately and professionally
- Effectively identify VIP members’ needs by probing and providing appropriate solutions
- Feedback premium member comments for service improvements
- DSE or above, English passed
- With minimum 2 year working experience in customer service field
- Welcome Airline, Hotel, Call Center and Travel Field
- Customer oriented, enthusiastic & highly motivated
- Good communication and interpersonal skills
- Fluent of Cantonese, English and Mandarin
Interested parties, please CLICK HERE to apply online. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.