City Credit Capital (HK) Limited
We are a high profile regulated international foreign exchange brokerage house, providing online trading services to both private and institutional clients worldwide. As part of our aggressive expansion plan in the Asia Pacific Region, we are hiring the following position in Hong Kong to serve our Asia Pacific Clientele.
Customer Services Representative
jobsDB Ref. JHK100003004920013
We are looking for enthusiastic and dynamic candidates to join our Customer Services Team.
- Handle daily dealing operation, including orders execution, price and risk management, margin call, various reports generation
- Support customers by phone, emails and online chat
- Answer enquiries and solve problems encountered by customers
- Provide technical support to customers
- Trading System monitoring and testing
- Assist in Back office operations and transactions
- Form 5 or above
- Minimum 1 year work experience
- Holder of the SFC RA3 license
- Basic Banking/Financial knowledge, experience in foreign exchange or futures dealing is an added advantage
- Responsible, self-motivated, flexible, independent and able to adapt in a dynamic working environment
- Experienced in customer service of financial institutes is preferred but not essential
- Strong communication and people management skills
- Fluent in English and Putonghua
- Shift duty is required
Candidates with the license in Leverage Foreign Exchange will be a big plus or they are expected to pass the examination during their probation period. We offer competitive remuneration package with exceptional opportunities for career growth for the right candidate.
Interested parties please send your full resume with present and expected salary to our Human Resources Department by clicking "APPLY NOW". All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.