ALPHA OMEGA - EXECUTIVE DIVISION
" Your Requirements, Our Actions ! "
Since 1998, we have been engaged in placing Managerial and Functional positions for local and multinational companies in ICT, Finance, Logistics, Manufacturing and Trading industries.
M I S S I O N
Professionally match the requirements and aspirations of our clients and candidates to their mutual benefits and satisfaction through our unwavering service.
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For enquiries, please call ( 852 ) 2375-1000 or send email to : email@example.com
Customer Services Representative/ Senior CSR (Several Positions) [ Ref.# CS-sh-JDB1201]
jobsDB Ref. JHK100003004921648
Employer Ref. CS-sh-JDB1121
- Sizeable Financial Group
- 5-day Working Week at Day Time
- HK$16K-22K / Month
- Good Benefits and Attractive Salary
Our client, a well-known financial group, is searching for Customer Services Representatives ( Call Centre ) who are enthusiastic, hardworking and feel happy to help their customers feel valued and well-attended.
Are you looking for a full-time career that offers $16-22K/ Month, no night shift, 5-day Working Week, Annual Discretionary Bonus… If so, don't hesitate to apply now!
Job Responsibilities :
- Provide top-notch service to customers;
- Treat all customers courteously, efficiently and professionally;
- Attain a thorough working knowledge of all product information;
- Obtain and forward customers’ feedback information to suggestion tracking;
- Coordinate with other departments;
- Research and deliver the best resolutions to customers’ issues.
Job Requirements :
- F.5 Certification / Diploma or above;
- 3-5 years of experience in a hot-line, counter service or call centre environment;
- Able to listen attentively and provide excellent customer services;
- Experience in financial institution is advantageous, such as IFA or Banking, ,,,etc,;
- Good interpersonal & problem-solving skills;
- Holder of IIQE certification is a great advantage;
- Good communication skill in Cantonese and fair English/ Putonghua;
- Senior Candidates will be considered as Senior Customer Services Representatives.
Please apply ( preferably in Word format ) with present and expected salaries, quoting job reference ( CS-sh-JDB1201 ), to Ms Fung by email. For more information, please visit www.aomegajobs.com.
If you are looking for other career aspirations, you may send us your resume. In accordance with your specified requirements, our consulting managers will contact you in due course.
( All information received will be kept in strict confidence and only for employment-related purposes.)