Agility is one of the leading global providers of integrated supply chain solutions with more than 32,000 employees, 550 offices in over 100 countries around the world. To support the strategic growth of our business, we have exciting opportunities for talented, motivated and high caliber individuals to join us as one of our professional associates.
Executive, Program Management
jobsDB Ref. JHK100003004782346
Employer Ref. PM
Analyze Key Performance Index (KPI) trends and undertake improvements following analysis
Manage Customer Escalations and issue resolution above and beyond standard origin and destination-related issues
Support Key Account Manager in external customer presentations and preparation of Quarterly Business Review (QBR’s)
Ensure customer's Sales Operation Procedure (SOP) are being adhered to and refined at the country and trade lane level
- Monitor Billing and Customer Payments and pro-actively engage departments for timely billing and accuracy
Provide Customer end month reports through operating Agility reporting and operational systems
Identify business opportunities and pass to Key Account Manager for development. If no Key Account Manager is assigned, Program Manager will be responsible for the development
- Handle any ad hoc project that assigned by Management
College degree or above
- Minimum 2 years' working experience preferred in freight forwarding
Knowledge of logistics and distribution operations understanding
Good analytical skills and ability to handle and related large quantities of data
Excellent relationship skills & good team player
Ability to work under stress and with tight deadlines
- Candidates with less experience will be considered as Co-ordinator, Program Management
You'll achieve more when you join Agility.
An attractive remuneration package and excellent career prospect will be offered to the right candidates. Interested parties please send full resume with expected salary and availability by clicking "Apply Now" to submit your application.
Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purpose only. Our company will retain the applications for a maximum period of 12 months after the selection process is finalized.
For details of Agility, please refer to www.agility.com