Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much loved address for those seeking an exclusive sanctuary in the heart of this exciting metropolis. This legendary hotel is the epitome of contemporary luxury combined with Oriental heritage.
We believe that our colleagues play an integral role in our success and are committed to providing a caring, motivating and rewarding working environment. Applications are invited from customer-oriented individuals for the position.
Guest Services Officer (Ref.: J-1016-017)
jobsDB Ref. JHK100003004832945
Employer Ref. J-1016-017
Provide check-in and check-out services for guests in a professional manner
Provide guests with a quality room orientation
Perform professional lobby patrol duties
Provide quality service, with colleagues, to all guests by responding to their requests promptly, efficiently, and courteously at all time
Maintain accuracy of guest database input for the use of the hotel group
- University graduate with Hotel Management degree
- Minimum 1 year working experience in customer service
- Fluent in both written and spoken English
- Excellent organisational and communication skills
- Ability to multi-task and work as a team
- Basic computer and typing skills
- Dynamic and energetic
For application, please quote the above job reference number and submit online application at our company career website: www.mandarinoriental.com/careers
To explore more opportunities and stay connected, please visit our Facebook career page: www.facebook.com/MandarinOrientalHongKongCareers
Mandarin Oriental Hotel Group is an equal opportunity employer. Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.