Captiare is a specialist search firm focusing on Banking, Finance, Technologies and Commerce recruitment for Asia Pacific region.
Our clients range across industries from the world's largest financial services institutions and blue-chips companies to medium-sized businesses and even the entrepreneurial start-ups. Our consultants possess a unique blend of professional search experiences and industry expertise.
IT Support Analyst (Banking & Finance, 35K)
jobsDB Ref. JHK100003004836375
Our client is currently looking for a high caliber professional to join their team as the IT Support Analyst.
- Provide 1st and 2nd tier IT-related support to headquarters and Hong Kong office
- Work closely with internal and external IT system owners to solve technical issues
- Responsible for logging calls on the help desk system, and escalate according to the agreed service levels
- Ensure that all administrative procedures are followed and maintained at all times thus ensuring the smooth running of the department
- Involve in IT projects
- Potential candidate will have the opportunity to develop as future team lead
- Degree holder in Information Technology discipline
- 5 years experiences in providing 1st and 2nd level support
- Sound knowledge of desktop hardware and laptops
- Familiar with Windows, MS Office, and Call Logging
- Experience in MS Office 2007 (Word, Outlook, PowerPoint, Excel), Citrix, Blackberry will be an advantage
- Fluent in English and Mandarin is essential
- Strong self-motivation and able to work under pressure
** Shortlisted candidates will be notified to the contacts provided **
Interested applicants please send your resume with full career history and relevant references (in Word format) together with present and expected salary tousor apply online.
All information collected will be used for recruitment purpose only.