China Trend Creation Limited
jobsDB Ref. JHK100003004917512
A Career with us
Our company is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
We focuse on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers..
We are currently seeking high caliber professionals to join our department as Customer Relationship Executive.
- Build and maintain good relationship as well as providing personalized services for the customers
- Conduct financial analysis for customers to identify their needs
- Consolidate customer feedback and the latest cross border market trend so as to assist in product development
- Assist the team head in providing coaching to Relationship Managers
- Participate in offsite events and travel occasionally subject to business needs in order to build rapport and strengthen customer relationship
- Manage operational risk and observe the relevant policies/guidelines and compliance requirements
- Good communication and interpersonal skills
- Strong self-motivation and the ability to work under pressure
- Fluency in Chinese; proficiency in English is an advantage
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
- Possess a confident and professional image to successfully interface with all aspects of the business.
- Ability to pro-actively identify customer needs and requirements and work with the sales team to create opportunities
- Ability to prepare and manage service reviews, evaluate and forecast capacity, and manage availability of services
- Initiative and innovative in making recommendations on service improvement
- Energetic person with strong analytical, interpersonal communicate skills