Officer - Customer Service
Logwin Air & Ocean Hong Kong Limited
jobsDB ref: JHK100003004915829
- Coordinate sea and air free-hand shipments between customers, overseas offices, sales & operations
- Maintain relationship with existing customers with high quality service standard
- Liaise with internal departments and external customers to ensure smooth shipment process
- Work closely and good channel with Sales team to generate business opportunity
- Joint visit to the customer with Sales team is required
- Handle customers complaint with ensure compliance and customer SOPs
- Diploma or above;
- At least 2 years experiences preferably in international freight forwarding with customer service background;
- Customer-oriented with excellent communication skills;
- Mature and self-motivated with strong sense of responsibility;
- Able to work independently as well as good team-player
- Proficient in both verbal and written communication in English and Chinese with fair Mandarin
- Proficient in MS office applications
- Able to work under pressure and overtime
What we offer:Logistics depends on people! We therefore provide our staff with opportunities for further training and development. With more than 180 locations worldwide, Logwin has career prospects at both international and national levels. We offer exciting, diverse and challenging tasks.
Interested parties please apply with full resume stating availability, current and expected salaries by clicking 'Apply Now'.
We are looking forward to receiving your application!
We are an equal opportunity employer and welcome applications from qualified candidates. All information provided will be treated in strict confidence by authorized personnel and will be used only for recruitment related purpose. Applicants who do not hear from us within 6 weeks may consider their application unsuccessful. All personal data of unsuccessful applications will be destroyed after 6 months.
jobsDB will send your application for review directly to Logwin Air & Ocean Hong Kong Limited
About Logwin Air & Ocean Hong Kong Limited
Logwin AG, Grevenmacher (Luxembourg), develops comprehensive logistics and service solutions as an external partner for industry and trade. In 2015, the group generated sales of EUR 1.1bn and currently employs approximately 4,200 staff. Logwin operates in all main markets worldwide and has over 180 locations across all continents.The business segment Air + Ocean - Logwin Air + Ocean Hong Kong Limited is seeking to recruit a professional, passionate, high caliber candidate for the following position at our office in HONG KONG: