Hing Fat Flower Group is a leading floral conglomerate in Asia. For almost 40 years, our wholesale subsidiary Hing Fat Flower wholesale Ltd has been importing from over 20 countries worldwide, supplying a wide range of fresh cut flowers, foliage and accessories to many high-end boutique florists, 5 star hotels and casino resorts in Hong Kong, Macau and China. Our retail subsidiaries include, hingfatflora.com, Pacific Petals and Hay Fever Café, Floral & Gifts.
We are looking for a Customer Service Advisor , who is highly self-motivated and energetic to cope with our diverse business expansion.
Sales & Customer Service Advisor
jobsDB Ref. JHK100003004919550
- Provide professional and efficient customer services (phone-in, email and web enquiry)
- Welcome customers and identify their needs, provide information on products, and introduce appropriate choices for consideration
- Maintain high quality customer experience, develop long-term relationship with customers
- Prepare quotations and follow up sales orders
- Contribute to team effort by accomplishing related results as needed
- Diploma holder or above
- Working experience in customer service industry/ retail industry/ floral industry is preferred
- Customer-oriented, responsible, hard-working, self-motivated, team player
- Positive attitude and passionate in developing a career in floral design/ lifestyle retail
- Good interpersonal and communication skills
- Good command of written and spoken English
- Proficient in MS Office applications
- Shift work on Sundays and public holidays is required
- Working location : Shatin
Interested candidates should email their resume (English) in MS Word format/PDF with full details stating current and expected salary by clicking "Apply Now".
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