Sales Executive (Hotel Reservation)
jobsDB ref: JHK100003005146181
Employer Ref. C37700321182-1669
We operate and manage, for a major entertainment and hospitality company, a dedicated contact center. We are now looking for people with a sensitive, caring, and professional manner to deliver unparalleled customer service to our guests.
You will be required to contribute to the total customer satisfaction by handling customer’s inquiries and correspondence, resolving customer issues, cross-selling and up-selling client’s services and products proactively through inbound call, consolidating customer feedback as well as identifying customer service issues in a tactful and timely manner.
The successful candidate should meet the following requirements:
- Form 5 Graduate or above with at least 1 year of proven customer service or sales experience
- Good customer service skills
- Strong interpersonal and selling skills with good telephone manner
- Good command of English, Mandarin and Cantonese
- Willing to perform shift duties on public holidays and weekends
- 5-day work per week
- Candidates with less experience will be considered for the position of Sales Representative
- Working Location : Sheung Wan
We offer :
- Structured training programme
- Attractive incentive bonus, join-in bonus and shift allowance (if applicable)
- Comprehensive medical coverage
- 14 days paid annual leave
- Clear career path
Applications should be sent to us by clicking the "Apply Now" button below or by post
Address : Human Resources, HKT Limited,13/F, 9 Po Lun Street, Meifoo, Kowloon 九龍美孚寶輪街9號13樓
PCCW is an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.
Any personal data that you provide to PCCW in relation to the advertised position will be used by PCCW for the purpose of assessing your suitability to be employed by PCCW and for verifying any particulars provided by you and, if you are ultimately successful in your job application, your employment with PCCW. As necessary for these purposes, PCCW may transfer your personal data to PCCW's affiliates and third parties, including entities to which PCCW provides services which relate to the advertised position. You may decline to provide your personal data but then PCCW may not be able to process your job application.
jobsDB will send your application for review directly to HKT Teleservices
About HKT Teleservices
About HKT Teleservices
HKT Teleservices is an operating subsidiary of HKT, Hong Kong’s premier telecommunications service provider which is majority-owned by PCCW Limited.
HKT Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, HKT Teleservices provides support in languages covering over half of the world’s population.
HKT Teleservices is consistently ranked among the world’s leading contact center service providers. With over 10,000 agent positions in Hong Kong, mainland China, the Philippines, the United States and Panama, HKT Teleservices provides local and multinational companies a wide array of skills to service more than 100 million customer contacts annually. To learn more, please visit http://www.hktteleservices.com/, or call us at 852 2888-3636 (Asia) / 86 4008-812-812 (mainland China) / 1-614-280-1600 (Americas).