Hutchison Telecommunications (Hong Kong) Limited
As a leading mobile and fixed-line telecommunications operator steering the dynamic development of high speed mobile data and fixed broadband services in Hong Kong, we are now inviting talented candidates to come grow with us.
Senior / Business Analyst - Customer Value Management
jobsDB Ref. JHK100003004992746
Employer Ref. JDB_SMCV_201701
- Support the team on existing customer base profile analysis, segmentation and micro-segment, to formulate customer retention, in-base value management and loyalty marketing programs
- Generate different kinds of customer list for various sales channels
- Prepare sales performance tracking / analysis reports for the marketing team
- Perform customer data house-keeping, cleansing and mapping as assigned
- Degree holder in Business Studies / CRM / Information System or related discipline
- Minimum 5 years solid experience preferably in business analysis, CRM and preferably in telecom industry
- Experienced in data mining and proficient in analysis tools, e,g. Oracle, SQL and SAS is an asset.
- Able to work independently, under pressure and meet tight schedule