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Zebra is a Listed Company in Hong Kong and a Hong Kong-based human resources services provider and are principally engaged in the provision of staff outsourcing services. We are also engaged in the provision of executive/staff search services and other human resources support services including sale of eHRIS software, payroll outsourcing services and human resources advisory and administration services.
Our client, a leading financial institution, is now looking for a high caliber candidate to fill up the following position.
Senior Claims Specialist - Insurance
jobsDB Ref. JHK100003004917414
Employer Ref. JDB-SCS-160929
Provides high-quality claims services on all line business, including Life, Accident & Health and General Insurance which are in line with the Company and departmental goals.
- Carries out detailed assessment in line with established standards, procedures and guidance provided. Approves claims within designated authority level and makes recommendation to senior
- Handles enquiries and complaints from customers, agency force, other departments and other insurance regulatory bodies and recommend for improvement plan
- Assists team manager to handle regular claim reports in order to monitor the claims operational flow for SSM and HK and recommend for improvement plan
- Provide training / coaching for current and new hires (SSM and HK) for the use of system and assessment skills to ensure high- quality claim service delivery to our customers
- Provides administrative supports in claim issues (SSM and HK) and participates in projects or assigned by immediate manage in order to meet business requirements
- Provides claims training support agency, distributor and other working partners
- University / College graduates plus 2 years of experience OR
- Form 5 graduates plus 6-8 years related experience
- Preferable to have achieved FLMI and ALHC
- Knowledge of OC operation is preferable