Trinity Health Enterprise (HK) Limited
Trinity is a healthcare panel group managing a comprehensive healthcare network service of currently 250 General Practitioners and an exceptionally high portion of more than 160 specialists in 17 specialties within the Primary Care network located in convenient areas throughout Hong Kong.
To cope with the continuous business expansion of Trinity Group, we invite talented and professional Candidates to join our growing team.
Senior Customer Service Executive / Customer Service Executive
jobsDB Ref. JHK100003005433114
We are looking for a high energy individual who delivers professional customer service and is enthusiasm for Healthcare/Insurance industry to join us.
Be a part of a dynamic team that delivers exceptional Customer Service! Responsibilities include:
- Handle live calls, customer enquiries and complaints
- Assist in making appointment for customers
- Responsible for Customer Relations Management
- Provide professional customer service and accurate information to customers
- Provide feedback from customers for service improvement
- Data processing
- Higher diploma, Associate Degree or above in any discipline, Insurance Studies will definitely be an advantage
- Experience in customer service, preferably with Insurance/Health Insurance/Medical experience
- Confident, enthusiastic, proactive, results and customer oriented
- Excellent Interpersonal & Communication skills with fluency in Cantonese and English, Mandarin beneficial
- Exceptional problem-solving skills with a “can do” attitude
- Willingness and ability to take on additional responsibilities
- Good PC skills
- Immediately available or short notice is highly preferred
- Candidates with less experience will be considered as Customer Service Executive
We offer attractive remuneration package to the successful candidate. Interested parties please send full resume with availability status, present & expected salary by clicking “Apply Now” to Human Resources Department.
Data collected will be treated in strict confidence and be used for recruitment purposes only, personal data of unsuccessful.