jobsDB ref: JHK100003004919065
Employer Ref. 518750/001
This is a helpdesk position to provide 1st tier infrastructure support to APAC users.
- Act as 1st point of contact to provide user support in APAC region
- Response to user request tickets and resolve or escalate matter accordingly
- Participate and implement infrastructure projects
- Monitor systems to ensure infrastructure stability
- Business travel to Europe for advanced trainings
- Degree holder in Computer Science, Information Technology or relevant discipline
- Minimum 2 years' experience handling user support and helpdesk duties
- Strong problem solving and system troubleshooting skills
- Technically proficient with Citrix, Microsoft Office and Windows desktop
- Fluent communication, both written and spoken, in English and Chinese
- Willingness to travel to Europe headquarter for training
Our client is a multinational logistic services provider with prominent presence globally.
jobsDB will send your application for review directly to Robert Walters Hong Kong
About Robert Walters Hong Kong
Robert Walters is one of the world's leading global specialist recruitment consultancies. The Robert Walters brand stands for innovation, vision and leadership in the global recruitment market.
Robert Walters specialises in permanent and contract recruitment across all industry sectors and all levels of seniority, and count the world's leading investment banks, multinational blue-chip commercial organisations and innovative SMEs as clients. Our international network and global brand presence, along with our unrivalled professionalism and specialist knowledge, ensure that we offer only the highest quality of service to both our clients and candidates.
Established in London in 1985, the Group now operates across 24 countries. Robert Walters' Hong Kong office specialises in accounting & finance, banking & financial services, human resources & business support, information technology, legal & compliance, sales & marketing, as well as supply chain, logistics & procurement.
An award-winning business, Robert Walters has a proven track record of providing high quality recruitment services, and our success is further endorsed by the many awards we have won over the years.
For more information about Robert Walters Hong Kong, please visit www.robertwalters.com.hk