- Lead and motivate store associates to achieve store sales targets and KPIs.
- Analyze store sales data and KPI and make action plans, which can be implemented in the store to improve on business.
- Convey a commitment to providing unsurpassed Customer Service ensuring that store associates follow sales procedures enthusiastically satisfy customers.
- Handle customer complaints and enquiries in a timely manner, in order to enhance customer satisfaction.
- Monitor and manage the implementation of company regulation; operation policies and procedures.
- Track store activities, such as product assortment plan; marketing implementation, and provide constructive suggestions to relevant department.
- Provide effective on-the-job training and guidance to team members.
- Deliver clear, motivating and constructive feedback in a timely manner to all retail associates.
- Strong communication skills and inter-personal skills.
- Awareness of current fashion trends
- Strong management/leadership and coaching skills
Interested parties please send your full resume with present salary, expected salary and available date by clicking "Apply Now"
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About Sunglass Hut Hong Kong Limited