Oracle Systems Hong Kong Ltd
Technical Account Manager (Sparc/ Solaris)
jobsDB Ref. JHK100003004992687
- Develop and manage relationship with designated accounts throughout the engagement.
- Advocate Oracle's support services and best practices to customers.
- Drive high degree of satisfaction and referenceability.
- Represent Oracle as the single point of contact for assigned accounts.
- Plan and deploy support activities to ensure effective service delivery and to improve quality of services.
- Collaborate with internal sales teams to support designated accounts.
- Assist in the renewal of support contracts and contribute to lead generation.
- Equip with relevant hardware and systems knowledge to enable general technical discussion with customers.
- Take project lead role, if necessary.
- Able to work independently and under pressure.
- 5 years' experience in similar capacity. A university degree preferred.
- Must have solid experience in server, storage, installation, implementation, supporting maintenance service, Oracle H/W, etc.