ETERNITY CONSULTANTS (HK) Ltd is one of the leading licensed recruitment companies in Hong Kong, we specialize in servicing all levels of employment on permanent and temporary placement, have rich experience specific in thorough assessment & effective short-listing, with huge up-to-date database of candidates, we can react to recruit promptly.
The mission of Eternity is to provide best recruitment services for both our corporate clients and job seekers in career development. We continue to deliver what is promised, and strive to add value beyond with is expected.
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Technical Manager (listed corporation)
jobsDB Ref. JHK100003004992263
Employer Ref. DT- gr- Technical Manager
Listed in Mainland China, our client is a sizable banking machine and sales machine provider employing 5,000+ staff, providing solutions for international banks and corporations around the world.
- Responsible for the local technical support and field service organization establishment
- Technician recruitment& training, and building of files service infrastructure, service system and warehousing & logistic system.
- Establish a local technical support and filed service team for local market. The daily job shall include daily operation management, coordination, and training for the local technical team and filed service organization (or partner).
- Responsible for service organization daily operation management, including management for technical support activities, call center operation, field service activities, workshop repairing and warehouse& logistics.
- Responsible for local technical department personnel recruitment, spare parts purchasing plan making and expense budget preparation.
- Management for technical support activities of the local projects including Pre-sales Support, Pilot-Test, Technical Upgrades, User Accept Test, etc.
- Responsible for the local service partner development, communication, daily operation and service performance management.
- College degree or above in Computer Science, Electronics Engineering or Mechanical Engineering;
- Minimum 5 years working experience in technical support or customer service operation management with good performance records. Experience in technical support or field service organization establishment is preferred.
- Experience in ATM industry or similar banking equipment industry is preferred;
- Ability to communicate fluently in English is required and ability to speak Mandarin and write Chinese will be a plus;
For more jobs, please visit our website: www.hketernity.com