Technical Services Manager - eOperations Support Group
Cathay Pacific Airways Ltd
jobsDB ref: JHK100003004915615
Cathay Pacific is continually striving to ensure that our fleet is safe, reliable and achieving industry best levels of operational performance. Tech Services e-Operations is a new team responsible for ensuring e-enabled systems fitted to the A350 and legacy fleet types perform and deliver to their operational design goals. The team will be responsible for the operational administration and performance of e-enabled systems whilst providing specialist technical support to the operation and monitoring long term reliability of e-enabled systems.
We are looking for a delivery focused Technical Services Manager to lead this exciting new team. The successful applicant will be working across ENG, FOPS, ISD, IMT, MRO’s, OEM’s and 3rd party vendors. This is customer focused, operational delivery role requiring the ability to manage both short and long term operational issues and drive for continual operational and business improvement.
- Accountable for the operational performance of e-enabled system across all fleets
- Lead a team of Technical Services Engineers to deliver to their operational goals
- Drive for continual operational and business improvement
Degree in Engineering/Aerospace/Information Technology related discipline
Minimum 10 years experience in a technical development or support role desirable
Experience of working across teams and with 3rd party vendors
Experience of participating in e-Operations project activities desirable
- Organizational & Financial Awareness
- Analysis & Problem Solving
- Communication & Influence
- Drive for Excellence
- Chart the Course
- Managing Business Performance
- Coaching, Supporting & Developing
Application Deadline: 12 Dec 2016
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
About Cathay Pacific Airways Ltd