CL Computers Group is a Pan-Asia information technology company, founded in 1979. Emerged from the engineering team of the Group, CL Technical Services Ltd is now the largest subsidiary of the Group. The Company provides service outsourcing, one-stop IT services, warranty and maintenance service, call centre and helpdesk service, installation and rollout service as well as recruitment & secondment service to many major corporations of diversified business natures. We aim to assist her clients the IT support functions which enabling them to increase their service capabilities and focus on developing the core business.
Please visit our company web-site via www.clts.com to explore more on our business and job opportunities.
Technical Support Engineer
jobsDB Ref. JHK100003004825758
- Responsible for providing onsite support services to end users to ensure optimal performance which includes installation, diagnosing, repairing, maintaining and upgrading all hardware, software and equipments on workstations
- Troubleshoot the IT issues in a timely manner and perform regular backups and restorations
- Resolve tickets within designated timeframe with satisfactory quality
- Perform install, move, add and change account activities
- Administer and resolve issues with associated end-user workstation networking software products
- Higher Diploma or above in Computer Science or equivalent
- At least 2 years work experience in IT technical support role
- Excellent technical knowledge of PC and desktop hardware and software
- Good knowledge of Windows XP / 7, MS Office 2007 or above, network, firewalls and Windows Servers 2008 or above
- Analytical and problem-solving skills with keen attention to details
- Good communication and interpersonal skills
- Good command in both spoken and written English and Chinese (Cantonese)
- Fresh graduated are also welcome
If interested for the above position, please send detailed resume with current and expected salary as well as date of availability via firstname.lastname@example.org.
For more job opportunity, please visit our website: www.clts.com
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