Zebra Strategic Outsource Solution Ltd
Your Trusted Partner for Professional Human Resources and Business Consulting Services; a subsidiary of Zebra Strategic Holdings Limited (HKEX Stock Code: 8260).
We aim to provide a comprehensive range of human resources and business consulting solutions to our clients.
Our client, a leading financial institution is currently seeking for a high-caliber candidate to join their team.
Trade Professional - Banking
jobsDB Ref. JHK100003004918305
Employer Ref. JDB-TP-161108
- Conduct outgoing calls and send emails to new trade customers;
- Understand customer needs and recommend solutions for general or transaction specific trade enquiries;
- Build and strengthen relationships with trade customers to meet customer and business needs for existing relationships;
- Coordinate and conduct training workshops for Trade Academy to improve customer trade knowledge which will improve transaction quality;
- Adhere to the Group company policies and procedures, including regulatory requirements.
- Diploma or above with sound experience in client services along with good understanding of customer service principles and practices;
- Knowledge of trade products as well as insurance and integrated account and internet banking services;
- Good command of both written and verbal English and Cantonese with additional proficiency in Putonghua an advantage;
- Detail conscious with the ability to work effectively and independently;
- Proficient in using Microsoft Office applications including Microsoft Word and Excel, along with good and accurate typing skills;
- Good interpersonal, communication, listening, probing, and problem solving skills.