AVP, Customer Experience

Ambition

Location not specified

  • Leading international bank
  • Customer Experience Enhancement
  • Attractive package & benefits

7 hours ago

HK$45k - 55k /month

Applied
  • University degree
  • Minimum seven years' retail banking experience
  • Proficiency in both English and Chinese

24-Apr-17

 

Applied
  • See job description.
  • See job description.
  • See job description.

24-Apr-17

 

Applied
  • Service Quality
  • Customer Experience
  • performing quantitative analysis

24-Apr-17

 

Applied
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  • CX Strategy Exposure
  • Leading Insurance Opportunity
  • Established Marketing Function

23-Apr-17

HK$55k - 70k /month (negotiable)

Applied
  • Graphical & Digital background
  • Understanding of UX ,strong graphical design styl
  • 5+ experience, holistic customer experience

21-Apr-17

 

Applied
  • Proficient in graphic and web design software
  • Brand or product management experience
  • Strong leadership with excellent communication

21-Apr-17

 

Applied
  • Formulate and implement customer management exp
  • Conduct service quality assessments
  • Provide training/coaching sessions

21-Apr-17

 

Applied
  • managing at least a 100-seat operation
  • Coach, mentor, and motivate the skilled
  • Partner with key stakeholders to plan, develop

21-Apr-17

Salary negotiable

Applied
  • Minimum of 6 years’ relevant banking experience
  • Excellent service mindset
  • Manage and enhance service quality

20-Apr-17

 

Applied
  • Responsible for deepening the customer centricity
  • Lead corporate-wide customer journey mapping
  • Minimum of 12 years working experience

20-Apr-17

Salary negotiable

Applied
  • 2 years of experience
  • Help analyze and improve customers experience
  • Process management experience is valued

18-Apr-17

Salary negotiable

Applied
  • Planning and execution of Link’s customer exp.
  • Degree holder
  • 4 years’ solid experience, preferably in FMCG

13-Apr-17

Salary negotiable

Applied
  • Platform customer experience management
  • Work closely with Creative and Arts and IT teams
  • Proficient in graphic and web design software

07-Apr-17

 

Applied
  • F.6 / DSE graduate
  • Minimum 1 year’s relevant experience
  • 5-day work, 10 working hours / day

07-Apr-17

Salary negotiable

Applied
  • Design and implement an integrated sales
  • Liaise closely with product,segment & channel team
  • Degree or above with major in Business Admin

05-Apr-17

 

Applied
  • Complaint Management and Case Management
  • Customer Experience and Customer Relation
  • Good communication and Interpersonal Skills

01-Apr-17

 

Applied
  • Minimum of 6 years’ relevant banking experience
  • Excellent service mindset
  • Manage and enhance service quality

31-Mar-17

 

Applied
  • Planning and execution of Link’s customer exp.
  • Degree holder
  • 4 years’ solid experience, preferably in FMCG

31-Mar-17

Salary negotiable

Applied
  • To ensure the customer experience is improved
  • University graduate
  • At least 8 years exp in Pension/Financial industry

31-Mar-17

Salary negotiable

Applied
  • Design CS featuress for new online platform
  • Develop & implement CS improvement projects
  • Work closely with frontline for smooth operation

31-Mar-17

Salary negotiable

Applied
  • increase customer loyalty
  • liaise with regulators
  • investigate complains

29-Mar-17

HK$45k - 70k /month (negotiable)

Applied
  • To develop marketing activities
  • Work with the manager to develop marketing plans
  • To analyse and evaluate each promotion activity

28-Mar-17

 

Applied
  • CX Strategy Exposure
  • Leading Insurance Opportunity
  • Established Marketing Function

28-Mar-17

HK$55k - 70k /month

Applied
  • Customer Service Manager – E-Commerce
  • Attractive salary package
  • SOP development and Handling Paypal dispute

27-Mar-17

Salary negotiable

Applied
  • Design and implement an integrated sales
  • Liaise closely with product,segment & channel team
  • Degree or above with major in Business Admin

27-Mar-17

 

Applied
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