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Listed ten days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
10d ago
Listed one day ago

This is a Full time job

subClassification: Help Desk & IT Support
classification: Information & Communication Technology
  • Bachelor degree in IT, Transport-related subjects, or Business Administration
  • At least 7 years or above experience in technology or transport disciplines
  • Aware of latest technology solutions with good business sense
1d ago
Listed twenty two days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
22d ago
Listed twenty four days ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Handle and resolve customer enquiries & requests in a professional manner
  • 3-5 years Call Centre/Service Centre experience with customer-oriented mindset
  • 5 days work, great team environment, training provided
24d ago
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